Manual 04: Knowledge Spaces

What This Guide Is For

Use this guide to add knowledge that Agents can search and cite.

What A Space Is

A Space is a knowledge area. It can contain files, websites, videos, conversations, and other sources.

Agents can use Spaces to answer questions with workspace-specific context.

Step 1: Create A Space

1. Go to Spaces.
2. Select Create Space.
3. Add a name and description.
4. Choose who can access it.

Expected result: an empty Space is ready for sources.

Step 2: Add Files

1. Open the Space.
2. Select Add files.
3. Upload documents, PDFs, images, audio, video, or spreadsheets.
4. Wait for processing to finish.

Expected result: files appear in the Space with a processing status.

Step 3: Add Websites

1. Select Add website.
2. Paste a URL.
3. Choose single page or crawl options if available.
4. Start ingestion.

Expected result: the website content becomes searchable after processing.

Step 4: Add Video Or Audio

1. Upload the media file or add a supported URL.
2. Wait for transcription or analysis.
3. Review extracted text if the platform provides a preview.

Expected result: Agents can search the transcript or extracted content.

Step 5: Connect A Space To An Agent

1. Go to Agents.
2. Open the Agent.
3. Open Knowledge.
4. Select the Space.
5. Save and test.

Expected result: the Agent can answer using that Space.

Step 6: Review Sources

1. Ask the Agent a question based on the Space.
2. Check the answer.
3. Open cited sources or source previews.
4. Fix or remove bad sources if needed.

Troubleshooting

• If a source is not searchable yet, check ingestion status.
• If answers are wrong, inspect the source preview.
• If the Agent cannot access a Space, check Agent knowledge settings and user permissions.
• If processing fails, try a smaller file or supported format.

Product Decisions Needed

• Final ingestion statuses.
• Whether Spaces remain Google-backed or move into the Hetzner stack.
• How source citations appear in chat and reports.